Posts tagged Block salt
Had one of these leaflets?

If one of these came through your letterbox take a read all about the problems caused by hard water. 

if you want free independent advice from a local company with a range of great products then give us a call. 

Dorset Water Softeners

  • Independent advice - not just one manufacture
  • no salesmen
  • local and family run- Wimborne
  • great after sales
  • loved by our customers
  • sales, service and salt- award winning
What a Year- 2016

It is nearly over but doing one more little job before finishing.  

So what have we done? Well thanks to our amazing staff and great customers to use an americanism- ' we knocked it out of the park', more softeners installed and serviced than last year and twice as much salt. Thanks

The Remains of the Year 

Here is the remains of our rubbish pile. You have to be really useless to end up here- normally Chinese or softeners that are not softeners. 



Softener- not

Softener- not

What Next

So what does next year have to offer- the plan more staff, bigger office and happy customers. The reality- what ever we make it.

As a foot note I must warn you that salt might be going up in the new year. Not much do not panic.  Just remember that a proper softener will always save you money.

have  a great new year. 

Order salt and our great washing powder

Order salt and our great washing powder

Scum and scale in a West Moors

This customer had moved in the house and found an old kinetico unit. It was old and not working plus it was connected only to the tank feed.  

A bit of new plumbing, new hoses and bypass plus a brand new twin cylinder machine from Harveys. You can probably see the tester bottle of washing powder in front of the machine. 


One less house with scum and scale in Dorset. 

Local, Independent and Proud

At Dorset Water Softeners we have been working hard over the last few years to offer our customers the best service possible. We think that being truly independent and being able give each customer the very best advice is the only way forward. This is reflected in our great range of water softeners.

Our customers obviously agree and that has meant our continuous growth. Elizabeth in the Office and Me and Dan the water softener man on the road doing calls, installs, servicing and repairs.

So great news we are now able to offer block salt water softener in a new and trendy case. Same top of the range internals but newer smoother case all made by Harveys water softeners in Woking for us. High flow rates, low water consumption, no electric and a great 10 year warranty.

Check it Out.----

harvey-minmax-kinetico-twintec-what is it

So if you are looking for a water softener and are confused by the various models available come and get some free, independent, friendly advice.

Check out or new Case

For many years we have been selling Harveys top end water softener with our label on it. We have always put it in the old case because we found the case super tough.  

A few customers over the years have mentioned that it was looking a it 70's. 

So as from today we are putting it in the up to date cabinet that other Harvey dealers use. 

So the top of the range interior and exterior. 

Check it out. 


Looks even better with our case badge on. 

Old Harvey replaced with Brand New Model

Recently a customer in Verwood contacted us about a block salt water Softener that was worn out after many great years of service


So it was not a hard decision for the customer on what type of machine to replace it with. Our block salt softi twin from Harveys. Top of the range fitted by a local independent company with a great after sales service.  All in a day's work from Dorset Water Softeners.

Proper job

We got called to an old autotrol which had seen better days.

Before- not good

Before- not good

Unfortunately the kitchen fitter had built it in and the only way was to cut it out. At the same time we removed all of the old assortment of pipe work and hoses and replaced them in a correct manner

All copper and with the correct bypass.  

All copper and with the correct bypass.  

One thing we keep seeing is water Softeners connected with washing machine hoses. These should not be used as most are not lined correctly for drinking water. 

Customers comment: 


 You did a great job. The pipework is transformed into something looking professional and the water's starting to come through nice and soft.  Very plesed  with the installation and end result. Thanks very much.

Kinetico Repair

So who do you call when your Kinetico is running water to the drain? 


This new customer rang many company's but was impressed by our service as we came back to him the same day. It is now in our workshop being rebuilt. 

We are always happy to help out. 

Block salt machine?

This poor customer called us out to what she thought was a non electric twin cylinder block salt machine. 


Unfortunately it's just a traditional machine with block salt. Less efficiency  and not what she wanted or thought that she had paid for.

After a good service and putting some settings in correctly we got it going. 


Salt Orders

You can order all your salt needs online from but also at Here we are trying a new method that allows more payment methods plus you can set up an account to save time. It is all secure so no worries.

We have partnered with two of the biggest names in the industry to make the process as easy and secure as is possible. 

Please try it out and as usual please let me know if there is any improvements you would like to see.

Look after your water softener

Whatever model of water softener you buy you can be sure that Dorset Water Softeners are only a phone call away if you need friendly advice.

Traditional single cylinder softener

Traditional single cylinder softener

harveys twin cylinder softener

harveys twin cylinder softener

again a single cylinder water softenr

again a single cylinder water softenr

We look after, repair  and service all makes and models of water Softeners, with a very friendly happy to help service - we even send out service reminders should you need one.

Looking after customers!

I spent 40 minutes on the phone yesterday with a competitors customer. He was a lovely man but was concerned about his new water softener and a new boiler he was having installed.


I explained all about the research that has been done and how we are working with plumbers to improve understanding of the benefits of softened water.

i asked why he had not rung the people who had installed his water softener and had they not explained all of this?

The answer- I have not been able to contact them, I left some messages but the have not come back to me.

So when you choose that new water softener it's good to think about who will look after you in the years to come.

If your installer has disappeared please call us as we are happy to service, repair and supply salt what ever your machine.

The Purbecks Today

A two man install this morning as the couple want to get away by midday. A lovely little holiday home in Corfe Castle suffering the woes of hard water



This will all be solved with their new amazing twin cylinder block salt softener made for us by Harveys. 

We are so confident in it we even give it a 10 year warranty.