As always, in our dealings with DWS, we have always had good service, and the satisfaction of knowing that we don't need to look elsewhere with our problems.
A little rhyme?
If we have a problem, or a hell of a mess,
The answer is easy, we don't have a guess,
Just pick up the 'phone, and dial away,
And ask for the help of D W S !!!
I was a bit sceptic to start with but am very happy to have got Paul to install our softener. 6 weeks in and I cannot find a bad word to say about this system. Everything remains clean, no scale on anything anymore. I checked inside the kettle and despite being four years old it looks new. The shower, basin and toilet don't need the hard scrubbing of the past. The soft water is helping my eczema too. All round a well worth product. Very happy with it.
Paul was very easy to deal with, giving all relevant information without using the "hard sell". He was very enthusiastic and offered not only impartial advice on the products I was considering………
highly entertaining fitter and great product
No pressure quote and problem free installation
Excellent Advice and After service
Having had a bathroom suite installed and seeing how over the previous years the hard water had discoloured, stained the bath, plus surrounding tiles etc, which was always a losing battle to keep clean. Plus the continuing battle with the shower head being caked up with scale so much so that sometimes without descaling first you couldn't take a shower as the water flow was so weak. ………..
I would highly recommend this company to anyone and would also recommend getting a water softener to all my friends who live in hard water areas (they are sick of me banging on about how good it is).
Since using the softener I have noticed a huge difference in all ways, including the drinking water being so much nicer and wish I'd had it done years ago.
Really easy to maintain, made easier by the team already agreeing to remind me of servicing when it is due (in a couple of years).
My softener was installed on 30 October 2018 by Paul and his team. Everything was explained fully prior to installation; they were very professional, friendly, clean and nothing was too much trouble.
We are always trying to improve our service to our customers. For many years we have been members or Check-a-Trade and got amazing reviews and scores with our customers completing 300 reports.
We recently changed provider as we had become aware that Check- a -Trade was becoming less trusted by our customers and we like to listen to their concerns. We look forward to our customers trying our new system and continuing our great reviews.