Looking after customers!

I spent 40 minutes on the phone yesterday with a competitors customer. He was a lovely man but was concerned about his new water softener and a new boiler he was having installed. ​

I explained all about the research that has been done and how we are working with plumbers to improve understanding of the benefits of softened water.​

i asked why he had not rung the people who had installed his water softener and had they not explained all of this?​

The answer- I have not been able to contact them, I left some messages but the have not come back to me.​

So when you choose that new water softener it's good to think about who will look after you in the years to come.​

If your installer has disappeared please call us as we are happy to service, repair and supply salt what ever your machine.​