Looking after customers!
I spent 40 minutes on the phone yesterday with a competitors customer. He was a lovely man but was concerned about his new water softener and a new boiler he was having installed.
I explained all about the research that has been done and how we are working with plumbers to improve understanding of the benefits of softened water.
i asked why he had not rung the people who had installed his water softener and had they not explained all of this?
The answer- I have not been able to contact them, I left some messages but the have not come back to me.
So when you choose that new water softener it's good to think about who will look after you in the years to come.
If your installer has disappeared please call us as we are happy to service, repair and supply salt what ever your machine.