Got one of these?

This particular softener comes with many names on it and from many suppliers. It's cheap and as we all know buy cheap and regret it. 

Broadstone

Better to speak to us about our amazing range of quality water Softeners that will safe you and your family money for years to come.

Our water softener is not working?

When is a water softener not a water softener? 

New customers sometimes contact us complaining that they have a water softener that 'has never worked'. 

When we attend we often find devices like these- 

Magic bean device? 

It's a water filter not a softener

Some of these have been put in by confusion, some are misold and some are just dangerous. 

None of them remove all of the customers calcuim and solve there hard water problems.

I always listen to the customers tales of woe and then let them see a real water softener in action.  

We are so confident that you will love soft water  we even offer a 3 month trial on our products.

A Swap out of a very soggy old water softener

soggy old leaking Culligan / Waterside

This customer is running a small Bed and Breakfast and had the good sense to put in a water softener many years ago to protect their home and business.

Unfortunately all good things must come to and end and in typical  Waterside / BWT/ Culligan machines that meant the customer getting wet toes.

We advised the customer that a new water softener was the order of the day and that if we moved it to the next cupboard putting salt in would be a lot easier 

 Hague Maximiser 410

Servicing Kinetico's

Independent Company- Independent Advice, Great Service

We have had a real run on repairs this month especially with the Kinetico 2020. 

Most have never been serviced before so we take them in to our workshop and sort them out the customer.

All of the machines have left fully working having been fully tested 3 times on our test bench.

Kinetico Water softeners

We keep spares in stock and we are really happy to give you a price today to sort out your Kinetico water softener.

Rest assured that we then continue to send service reminders to customers to insure that the machine gets look after properly.

Keeping that softener clean

A new local customer called as her water softener was not working very well. On closer inspection we found that the salt tank was jammed with salt keeping the remaining block from doing its job- making brine. No brine no soft water. 

So one clean and service later the customer had soft water back and was happy to find a local company that could help her out.  

We mentioned while we were there that we could send her a service reminder if she wanted and that made her day. 

Here is a short video showing how a softener can get clogged and the correct way to put the salt in.