paul webb 25/10/2017 paul webb 25/10/2017

Servicing today

We are always happy to visit customers what ever their unit for servicing and repair.

This one Is a Harveys Minimax in need of some love and a delivery of salt.

we love helping our customers look after their homes.

paul webb 18/12/2016 paul webb 18/12/2016

Our water softener is not working?

When is a water softener not a water softener?

New customers sometimes contact us complaining that they have a water softener that 'has never worked'.

When we attend we often find devices like these-

Some of these have been put in by confusion, some are misold and some are just dangerous.

None of them remove all of the customers calcuim and solve there hard water problems.

I always listen to the customers tales of woe and then let them see a real water softener in action.

We are so confident that you will love soft water we even offer a 3 month trial on our products.

paul webb 04/08/2016 paul webb 04/08/2016

I Wanted a Water Softener!

This lovely customer had always had a water softener in previous houses. When she moved to sunny old Swanage she wanted a new one. Unfortunately she was sold one of these.

not a water softener- even if the label says it is.

Often called salt free water softeners (sic), we get so many calls from customers who have them but still get scale and do not under stand why. We cannot test them as they do not measurably take out and hardness. Customers still complain of all the problems they have had before. Scaled up shower heads, horrible kettles, dry skin, soap not lathering up.

The answer is simple a water softener. As soon as we connected it the customer could feel the difference and could measure it with the test kit we left.