When is a Softener not a Softener

Yet another device we removed that does not work. The plumber had put this on saying it would solve the customers hard water problems. Anyway 2 years later the boiler heat exchange was being changed again as it was blocked up with limescale.

We fitted one of our Hague 410 water softeners and the house has been scale free for several years now. Plus the customers are saving money on their cleaning materials, soap and shampoo and washing powder.  

One Happy customer

If you want to know how a proper water softener works give us a call. 

Hard Water and Skin Problems

In the water softener industry we often get approached by customers because they find their water irritates their skin. One of our suppliers has recently stepped up to help in research.

Check out the story.

Harvey Water Softeners donates cutting-edge £40k equipment to pioneering eczema research study.

Harvey Water Softeners is very proud to have donated a new spectrometer device worth £40,000 to a pioneering research study which could revolutionise our understanding of childhood eczema.

The handheld device was gifted to the Unit for Population-Based Dermatology Research at St John’s Institute of Dermatology, Guy’s and St Thomas’ NHS Foundation Trust in London, led by Dr Carsten Flohr, Consultant Dermatologist and senior National Institute for Health Research (NIHR) Fellow.

Dr Flohr’s team will be conducting a clinical trial to investigate the effect of hard water and skin care practices on the skin barrier of newborn babies and how this links in with the development of eczema.

The Fourier transform infrared (FTIR) spectrometer will be used in this study. Its infrared light source allows different wavelengths of energy to be absorbed or reflected when passed through a sample, giving a molecular ‘fingerprint’ spectrum and helping researchers to detect minuscule differences in soap residue on the skin. With eczema affecting an estimated 20 per cent of children and 7 per cent of adults in the UK, it’s hoped the FTIR device will help the research team to develop more effective preventative measures and treatments for this disabling skin condition.

Dr Carsten Flohr, Lead Researcher of the study, said, “This FTIR device will support our work significantly and we’re grateful to Harvey Water Softeners for this latest show of support. “Not only should the device improve the speed and accuracy of future research studies, but the data it gives our teams access to could lead to clearer insights into what drives the breakdown of the skin barrier in eczema.”

Harvey Bowden, founder of Harvey Water Softeners, said: “It’s exciting to be doing our bit to help with this potentially life-changing work. We’ve been helping people live with and alleviate skin conditions for forty years through our water softening products, so we know how a future of healthier skin would benefit everyone.

“We saw this as a unique opportunity to investigate what we’ve long suspected; that a higher soap residue left on the skin through exposure to hard water may contribute to the development of eczema in early life. If it gets us closer to solving the debilitating problem of eczema, the investment will have been worth every penny.”

The FTIR device works by measuring the reflection of light rays on a surface, allowing it to detect soap residue left on the skin after washing. Initial tests by Harvey Water Softeners at its Woking headquarters showed much higher concentrations of soap residue left after washing in hard water compared to softened water. Approved by the Good Housekeeping Institute, Harvey Water Softeners manufacturer’s the UK’s best-selling water softener. Founded in Surrey in 1978, it has been Thames Water’s chosen water softener affinity partner since 2012 and is fully approved by the Water Regulations Advisory Scheme (WRAS).

I am sorry

If you have one of these then I am sorry to say you do not have a water softener. This device does not remove scale. You will not have beautiful soft water or a clean shower. And it will not save you any money on soap and cleaners.

It is a nice colour though. 

 This particular unit was installed by a builder in a new home when the customer requested a water softener. Incompetence or a rip off? 

What's a bypass?

Those funny little taps that need to be there ( it's regulations). If there in the wrong position you are not going to get soft water. 

Here is a video to help. 

Hope this helps. 

Our new designed Advert

Look out for our new Advert based on an info graphic which will be appearing in Mags 4 Dorset, Viewpoint and the Barrington Programme. 

This was a great weekend project with my son who is getting far to clever.

Salt Orders

You can order all your salt needs online from www.dorsetwatersofteners.com but also at www.dorsetsalt.com. Here we are trying a new method that allows more payment methods plus you can set up an account to save time. It is all secure so no worries.

We have partnered with two of the biggest names in the industry to make the process as easy and secure as is possible. 

Please try it out and as usual please let me know if there is any improvements you would like to see.

Banish lime scale from your home forever!

It's easy with a water softener. Choose from our great range of water Softeners, that suit all homes and businesses. 

Put a smile on your face and start saving money by banishing hard water from your home.  

Results guaranteed. 

Most common question

"What's the difference between other twin cylinder machines", many customers ask this after being confused with the various brand names online, Harvey, twintec, minimax, kinetico.

The answer is that we sell Harveys top of the range high volume metered machine with the superior resin. In fact it's so good we put a ten year warranty on it. Unlike other machines on the market it offers amazing flow rates while keeping its efficiency.

It does not stop there we take your health and finances seriously so we send out service reminders for your unit every other year, plus we offer very competitive salt prices.

Top of the range

All in all a company that you can trust based in Ferndown that believes in good old fashioned values.

Please remember what ever machine you eventually buy we are always available to service and maintain it should you 'loose contact' with that supplier. 

What exactly are these?

This week we have replaced two of these 'scale reducers' with proper block salt twin cylinder softeners.

These new houses in the purbecks had come with these 'devices' fitted, but it soon became clear to the new house owners that they had no useful benefit and their kettles, showers and taps were furring up. 

We quickly took them out and fitted proper water softeners guaranteed to take out scale. 

Water Filters

It is really important to change your water filter on a regular basis.  

Please note it does not always matter how 'little water' you use

This franke filter had a very nasty covering on yuck. Sterilised and replaced. 

we keep franke water filters in stock and they are much cheaper than from Franke.  

Trickle flow and water softeners

What's that ball valve thingy? 

A brief explanation of trickle flow. Not a Hollywood production. 

Block salt softeners

They have np been around for a long time now. Great efficiencies and so easy to use. 

This customers old machine has finally worn out. The water was no longer as soft as they wanted.  

A new block salt water softener was fitted with all new fittings.